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COURSE TITLE: INFORMATION TECHNOLOGY SUPPORT
LEVEL: CERTIFICATE
MODE OF LEARNING: PHYSICAL LEARNING
DURATION: 4 MONTHS
Course Description: This program provides foundational knowledge and skills in IT support, including troubleshooting, hardware maintenance, and software installation.
Learning Outcomes:
⦁ Proficiency in diagnosing and resolving hardware and software issues.
⦁ Understanding of networking concepts and protocols.
Learning Objectives:
⦁ Learn IT troubleshooting techniques.
⦁ Gain knowledge of computer hardware and software components.
Detailed Modules:
⦁ Hardware Troubleshooting
⦁ Software Installation and Configuration
⦁ Networking Fundamentals
⦁ Operating Systems
Benefits:
- Preparation for entry-level IT support roles.
- Practical skills in computer hardware and software maintenance.
Target Audience: Individuals pursuing careers in IT support or helpdesk roles.
Course Prospects: IT support professionals are in demand across various industries.
