COURSE TITLE: REPUTATION & COMMUNICATION RISK MANAGEMENT
LEVEL: ADVANCED DIPLOMA
DURATION: 4 MONTHS PART-TIME / 4 WEEKS FULL-TIME (HYBRID)
Course Overview:
The need for managing reputation risks in organizations has never been more relevant! And urgent! This is because every action of the organization’s officers affects the institution’s image, and this also impacts the bottom line. However, many executives have yet to fully understand or appreciate the link between these two essentials in organizations: image and bottom line. They cannot decipher the ROI of reputation. Additionally, most corporate affairs managers in charge of organisation image management do not look at their jobs from a risk management perspective. Many do not see themselves as reputation risk managers but rather hold on to their old description of their functions as corporate affairs handlers.
The course is designed to change this paradigm and provide an understanding of organisations’ financial and non-financial risks. This will no doubt help the image makers of the institutions to know more about the existence and impacts of these risks on their organisations’ business and their influence on the internal and external relationships. This training is thus multifaceted. It will cover topics such as the approach to risk management through risk identification, risk assessment, risk management (or mitigation); reputational risk; communication risk; operational risk; and more.
Learning Outcomes: After studying this course, learners should be able to:
- Demonstrate knowledge of the range of financial and financial-related risks facing organizations.
- Understand the approach to risk management through risk identification, measurement, and risk management (or mitigation).
- Understand reputational risk.
- Understand communication risk.
- Understand operational risk and how to manage it.
- Understand the contribution of Reputation and Communication risks to the success of Enterprise Risk Management in organizations.
Course Outline: The course will cover the following topics:
- Introduction to Risk Management.
- Risk Universe; Financial and Financial-related Risks Facing Organizations.
- Approach to Risk Management through Risk Identification, Risk Measurement, and Risk Management (or Mitigation).
- Reputational Risk, causes, effects and mitigation
- Communication Risk, causes, effects, mitigation
- Operational Risk and relationship with Reputation risk; the role of People
Benefits of the Course:
The course will give you an understanding of the range of financial and financial-related risks facing organizations. You will learn how to approach risk management through risk identification, risk assessment, and risk management (or mitigation); understand reputational risk; understand communication risk; understand operational risk and how to manage it; and understand the relationship between all these risks and how they can work harmoniously towards the success of the organizations.
Target Audience:
The course is designed for all those engaged as risk managers, those seeking to develop their risk management capabilities, and those with ultimate responsibility for risks within their organizations, such as board members. The following executives will specifically find it useful:
- Corporate Communications.
- Corporate Affairs
- Stakeholder Engagement Officers
- Public Affairs.
- Community Relations
- Business Development Officers
- Sales executives
- Risk Managers and Executives.
- Internal Audit.
- Business Continuity.
- Investor Relations.
